Support Forum » All Posts https://support.ishyoboy.com/forums/forum/kopy-wp/feed Fri, 09 May 2025 16:22:35 +0200 http://bbpress.org/?v=2.5.12-6148 en-US https://support.ishyoboy.com/forums/topic/no-reaction-to-my-request/#post-17933 <![CDATA[Reply To: No reaction to my request]]> https://support.ishyoboy.com/forums/topic/no-reaction-to-my-request/#post-17933 Thu, 28 Nov 2024 14:19:47 +0000 IshYoBoy Hi Peter,

As mentioned in the other ticket, we’re really sorry for the late reply caused by technical issue on our side (notifications form our hosting). Please see the reply here https://support.ishyoboy.com/forums/topic/wpbakery-8-0/

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

]]> https://support.ishyoboy.com/forums/topic/wpbakery-8-0/#post-17931 <![CDATA[Reply To: WPbakery 8.0]]> https://support.ishyoboy.com/forums/topic/wpbakery-8-0/#post-17931 Thu, 28 Nov 2024 14:17:40 +0000 IshYoBoy Hi Peter,

Sorry for the late reply, we had issues with notifications!

We have not yet tested the theme with WP Bakery 8.0 so cannot confirm 100% compatibility. If yo need it righ away, you can test it locally or on your staging server to see if you face any issues.

Usually new Page Builder versions do not generate many errors, but since this is a major version change, it might bring some breaking changes.

The safest option is wait a little and update it only once we have released an official theme update ensuring 100% compatibility.

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

]]> https://support.ishyoboy.com/forums/topic/no-reaction-to-my-request/#post-17930 <![CDATA[No reaction to my request]]> https://support.ishyoboy.com/forums/topic/no-reaction-to-my-request/#post-17930 Sat, 23 Nov 2024 06:27:21 +0000 peetersooms@gmail.com Are you still active? If so could I get a reaction to my request.

Cheers

]]> https://support.ishyoboy.com/forums/topic/wpbakery-8-0/#post-17929 <![CDATA[Reply To: WPbakery 8.0]]> https://support.ishyoboy.com/forums/topic/wpbakery-8-0/#post-17929 Tue, 19 Nov 2024 09:24:17 +0000 peetersooms@gmail.com Dear?

]]> https://support.ishyoboy.com/forums/topic/wpbakery-8-0/#post-17927 <![CDATA[WPbakery 8.0]]> https://support.ishyoboy.com/forums/topic/wpbakery-8-0/#post-17927 Fri, 15 Nov 2024 07:31:39 +0000 peetersooms@gmail.com Received msg that WPbakery is updating to 8.0, is it safe to update, will everything still work with your theme KOPY WP which I’m using for my blog? TKS for the advice.

]]> https://support.ishyoboy.com/forums/topic/media-grid-photos-disappeared/#post-17901 <![CDATA[Reply To: Media grid photos disappeared]]> https://support.ishyoboy.com/forums/topic/media-grid-photos-disappeared/#post-17901 Thu, 30 Nov 2023 09:33:15 +0000 IshYoBoy Issue resolved

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

]]> https://support.ishyoboy.com/forums/topic/media-grid-photos-disappeared/#post-17896 <![CDATA[Reply To: Media grid photos disappeared]]> https://support.ishyoboy.com/forums/topic/media-grid-photos-disappeared/#post-17896 Wed, 30 Aug 2023 15:40:51 +0000 peetersooms@gmail.com Works perfectly again ! Thank you very much indeed.

]]> https://support.ishyoboy.com/forums/topic/media-grid-photos-disappeared/#post-17895 <![CDATA[Reply To: Media grid photos disappeared]]> https://support.ishyoboy.com/forums/topic/media-grid-photos-disappeared/#post-17895 Wed, 30 Aug 2023 05:32:55 +0000 IshYoBoy Hi Rene,

We’re very sorry we missed your question. We have identified the problem, causing this issue and we already have a fix. We will release a new version of the theme to address this problem.

We’d love to fix the issue on your website as soon as possible, even before the official release of the new theme version. Would you please create an administrator WordPress account for us using the email hello@ishyoboy.com? We will then log into you page and apply the fix right away to spare you from any further troubles regarding this issue!

Thank you very much for reporting it!

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

]]> https://support.ishyoboy.com/forums/topic/media-grid-photos-disappeared/#post-17894 <![CDATA[Reply To: Media grid photos disappeared]]> https://support.ishyoboy.com/forums/topic/media-grid-photos-disappeared/#post-17894 Fri, 25 Aug 2023 10:10:39 +0000 peetersooms@gmail.com Dear,
Perhaps you missed this request for help? Could I expect a reply soon?

René

]]> https://support.ishyoboy.com/forums/topic/media-grid-photos-disappeared/#post-17893 <![CDATA[Media grid photos disappeared]]> https://support.ishyoboy.com/forums/topic/media-grid-photos-disappeared/#post-17893 Sat, 19 Aug 2023 15:31:44 +0000 peetersooms@gmail.com Dear,

I just noticed that in my posts the photos grouped in a grid have disappeared and been replaced by a text. The last time I worked on the site was June 25 and all was perfect then. Would you know what is happening? You can see an example here https://peetersooms.com/skomer-island-at-last/ The following text is splattered all over the post and also older posts:
[vc_media_grid grid_id=”vc_gid:1687729475635-ae283b75-0013-6″ include=”2709,2708,2706″]

Best regards

René Peeters

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