Support ForumCannot Login to MojoMarketPlace to Download Theme Update – Support Forum https://support.ishyoboy.com/forums/topic/cannot-login-to-mojomarketplace-to-download-theme-update/feed Sat, 21 Dec 2024 16:23:06 +0200 http://bbpress.org/?v=2.5.12-6148 en-US https://support.ishyoboy.com/forums/topic/cannot-login-to-mojomarketplace-to-download-theme-update/#post-2342 <![CDATA[Cannot Login to MojoMarketPlace to Download Theme Update]]> https://support.ishyoboy.com/forums/topic/cannot-login-to-mojomarketplace-to-download-theme-update/#post-2342 Fri, 23 May 2014 19:48:53 +0000 seuils Hi
My goal is to download a Nalleto theme update from the place I purchased it (MojoMarketPlace)
and
downloading a theme update requires to login
and
I forgot my password for MojoMarketPlace
and
I tried to reset my password
and
password reset doesn’t work (I receive Password reset URL, click on it, and MojoMarketPlace displays: “User information did not match.”)
and
MojoMarketPlace support keeps sending me password reset emails (which still don’t work)
and
I am still unable to download my theme update.

Can you please provide me with a reliable way to download this and future updates – without depending on MojoMarketPlace?

Thanks

]]> https://support.ishyoboy.com/forums/topic/cannot-login-to-mojomarketplace-to-download-theme-update/#post-2344 <![CDATA[Reply To: Cannot Login to MojoMarketPlace to Download Theme Update]]> https://support.ishyoboy.com/forums/topic/cannot-login-to-mojomarketplace-to-download-theme-update/#post-2344 Fri, 23 May 2014 20:53:42 +0000 IshYoBoy Hey we have sent you a private e-mail. Sorry to hear you are facing troubles :(

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

]]> https://support.ishyoboy.com/forums/topic/cannot-login-to-mojomarketplace-to-download-theme-update/#post-2353 <![CDATA[Reply To: Cannot Login to MojoMarketPlace to Download Theme Update]]> https://support.ishyoboy.com/forums/topic/cannot-login-to-mojomarketplace-to-download-theme-update/#post-2353 Sat, 24 May 2014 07:23:18 +0000 seuils Thank you for your time and effectiveness.

]]> https://support.ishyoboy.com/forums/topic/cannot-login-to-mojomarketplace-to-download-theme-update/#post-2355 <![CDATA[Reply To: Cannot Login to MojoMarketPlace to Download Theme Update]]> https://support.ishyoboy.com/forums/topic/cannot-login-to-mojomarketplace-to-download-theme-update/#post-2355 Sat, 24 May 2014 16:54:55 +0000 IshYoBoy Sure thing! ;)

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

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