Support ForumError establishing a database connection – Server problem – Support Forum https://support.ishyoboy.com/forums/topic/error-establishing-a-database-connection-server-problem/feed/ Mon, 14 Sep 2026 13:53:57 +0200 http://bbpress.org/?v=2.5.12-6148 en-US https://support.ishyoboy.com/forums/topic/error-establishing-a-database-connection-server-problem/#post-15153 <![CDATA[Error establishing a database connection – Server problem]]> https://support.ishyoboy.com/forums/topic/error-establishing-a-database-connection-server-problem/#post-15153 Sat, 01 Apr 2017 16:13:46 +0000 trottinett Hi ishyoboy
Long time ago I bought two licences for kreo. Now I have a question concerning an error on a database. I know this is not part of your support by I can’t find the error. Maybe you have time and are willing to help me.

you can see the error under domains, written:
"err_code":0,"err_message":"Error establishing a database connection. This either means that the username and password information in your wp-config.php file is incorrect or we can\u2019t contact the database server at localhost:3306. This could mean your host\u2019s database server is down."} {"err_code":0,"err_message":"Error establishing a database connection. This either means that the username and password information in your wp-config.php file is incorrect or we can\u2019t contact the database server at localhost:3306. This could mean your host\u2019s database server is down."} Fatal error: Call to undefined function wp_cache_get() in /home/httpd/vhosts/nonemale.ch/httpdocs/wordpress/wp-includes/functions.php on line 1355

I checked the config.php but I can’t find the error.

and other questions: do you plan to code new wordpress themes in the next time?
your themes are great and I’m still lucky that I had decided to work with kreo.

wish you a good weekend
snow

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https://support.ishyoboy.com/forums/topic/error-establishing-a-database-connection-server-problem/#post-15155 <![CDATA[Reply To: Error establishing a database connection – Server problem]]> https://support.ishyoboy.com/forums/topic/error-establishing-a-database-connection-server-problem/#post-15155 Sat, 01 Apr 2017 16:14:49 +0000 trottinett https://support.ishyoboy.com/forums/topic/error-establishing-a-database-connection-server-problem/#post-15163 <![CDATA[Reply To: Error establishing a database connection – Server problem]]> https://support.ishyoboy.com/forums/topic/error-establishing-a-database-connection-server-problem/#post-15163 Mon, 03 Apr 2017 07:28:15 +0000 IshYoBoy Hey,

Most probably this was a server issue. They might have been changing something, restarting server, etc.. Gotta check with them. Basically your site could not connect to the database server to get all the data it uses.

A second cause of the problem might be caching so meake sure to clear/re-fresh all the caches if you are using a plugin. if you remove it and go check the back-end WordPress should automatically disable it. You can the re-enable and purge cache.

We think the problem was caused on the side of your hosting company. Definitely something with the server.

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

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https://support.ishyoboy.com/forums/topic/error-establishing-a-database-connection-server-problem/#post-15164 <![CDATA[Reply To: Error establishing a database connection – Server problem]]> https://support.ishyoboy.com/forums/topic/error-establishing-a-database-connection-server-problem/#post-15164 Mon, 03 Apr 2017 07:30:20 +0000 IshYoBoy Hey,

We are already working on new themes but a little different approach than using a content builder :) although you will still be able to use such plugins. Just they will not be built-in in the theme. In this way you will be able to keep your content in any theme.

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

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https://support.ishyoboy.com/forums/topic/error-establishing-a-database-connection-server-problem/#post-15166 <![CDATA[Reply To: Error establishing a database connection – Server problem]]> https://support.ishyoboy.com/forums/topic/error-establishing-a-database-connection-server-problem/#post-15166 Mon, 03 Apr 2017 11:11:24 +0000 trottinett Hi
and where and when will I find them? on themeforest?
cheers

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https://support.ishyoboy.com/forums/topic/error-establishing-a-database-connection-server-problem/#post-15167 <![CDATA[Reply To: Error establishing a database connection – Server problem]]> https://support.ishyoboy.com/forums/topic/error-establishing-a-database-connection-server-problem/#post-15167 Tue, 04 Apr 2017 04:30:10 +0000 IshYoBoy Don’t worry, you will be notified on time ;)

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

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