Support ForumHomepage slider image issues on Windows8, IE10 – Support Forum https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/feed/ Tue, 07 May 2024 11:30:26 +0200 http://bbpress.org/?v=2.5.12-6148 en-US https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-360 <![CDATA[Homepage slider image issues on Windows8, IE10]]> https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-360 Tue, 20 Aug 2013 19:46:07 +0000 tchilson I am working on a site for one of my clients and they are having trouble seeing the homepage slider images. Apparently they are not loading properly. We are not seeing this problem on older versions of IE or on Macs. If anyone has had similar problems please let me know. If others could look at the site through Windows 8 and IE10 to see if they are having the same issue I’d love to know that as well. http://www.operatorintelligence.com

Thanks

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https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-370 <![CDATA[Reply To: Homepage slider image issues on Windows8, IE10]]> https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-370 Wed, 21 Aug 2013 09:22:47 +0000 IshYoBoy Hi,

As mentioned, you are still running Minicorp v1.0 whereas the latest version is Minicorp v1.5 containing many fixes and updates. Please update to the latest version and check if the problem persists.

Please also check our live preview page to see if the problem appears there as well.
https://themes.ishyoboy.com/minicorp/wp/home-ishyoboy-slider/

Thanks

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

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https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-505 <![CDATA[Reply To: Homepage slider image issues on Windows8, IE10]]> https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-505 Tue, 03 Sep 2013 11:43:23 +0000 webworker Hello ImYoBoy

Our website is now online :-).

But unfortunately we’ve got reported similar problems with IE V9 / V10 and Windows 7.

Often the slider images will not display correct in the internet explorer. For example:

This ist not always the case. It just happen often.

We are runing the newest version of your theme. So that shouldn’t be the problem. Do you have any ideas? This is a big problem for us because many of our clients work with IE.

And we also established that between the navigation and the picture is a with space in IE, see:

You can find the website under the url: https://www.artwin.ch

In all other browsers the site worke fine. Thanks your tipps to fix this two issues.

Cheers

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https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-509 <![CDATA[Reply To: Homepage slider image issues on Windows8, IE10]]> https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-509 Tue, 03 Sep 2013 18:05:15 +0000 webworker Hi IshYoBoy

The second problem i could fix. It was the Header height option which was set 116 px instead 120 px. But for the first problem I couldn’t find a solution.

Maybe it is a problem because we just use one picture and not really a “slider” function?

Cheers

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https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-527 <![CDATA[Reply To: Homepage slider image issues on Windows8, IE10]]> https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-527 Wed, 04 Sep 2013 10:36:22 +0000 IshYoBoy Hi there,

We spent a lot of time tracing this bug. The problem is that we’re unable to reproduce the problem on any of our servers. :(

We would therefore need your assistance. We suspect the issue to be the imagesLoaded plugin which is bundled inside Isotope plugin. The bundled version uses v 1.1 of the plugin whereas the latest is 3.0.4. Could you please edit the file “\wp-content\themes\minicorp\assets\html\core\libs\js\main.js”? From line 563 you should find:

Could you please edit it and comment the imagesLoaded check? Like this:

Please test it with this configuration and let us know if the IE broken image problem still persists. Please note this is not a fix as ImagesLoaded plugin is needed but if the images stop to be broken we know this is the right direction to go.

We will be awaiting your reply!
Thanks

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

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https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-539 <![CDATA[Reply To: Homepage slider image issues on Windows8, IE10]]> https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-539 Wed, 04 Sep 2013 11:36:21 +0000 webworker Hi IshYoBoy

Thank you very much for your effort. I really appreciate it.

I’ve checked your advice. With the comment ‘//me.imagesLoaded(function()’ it works fine in IE. You’re definitely on the right direction.

I hope it helps to fix the problem. Can I temporary let the line commented out?

Cheers

PS: I’ve made similar experiences when I tested the problem. In my virtual Windows machines I can’t reproduce the problem but on my PC System I can. I think it also has something to do with the exact version/service packs and operating system.

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https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-542 <![CDATA[Reply To: Homepage slider image issues on Windows8, IE10]]> https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-542 Wed, 04 Sep 2013 12:03:42 +0000 IshYoBoy Hey,

Thank you very much for your reply! Great to hear it works. Well it seems the developers of Isotope are planning on releasing a newer version but it was the same 7 moths ago so I’m not sure if we should rely and wait for it.

We have to do some deep testing of the newest imagesLoaded version in combination with Minicorp and all plugins which use it.

Not sure how much time this will take as we have to be 100% sure it will not have any unpleasant side-effects before releasing it.

There is no problem leaving the changes for now. The problem might be if you have more than one slide.. You will see all slides one under another until the slider finishes loading all images and initializes and then everything will change to a slider and you will see only slide 1.

I guess this is a fine compromise for now.

Cheers.

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

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https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-574 <![CDATA[Reply To: Homepage slider image issues on Windows8, IE10]]> https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-574 Sat, 07 Sep 2013 22:25:36 +0000 webworker Thanks IshYoBoy for your detailed answer. For the moment the solution is a fine workaround.

For other users which may use the slider with more than one picture it would make sense you could implement the newest or upcoming imagesLoaded libary. I can imagine that is a lot of work for just a “dumb” browser problem. But it’s realy important that a website looks good in all major used browsers. And without your “solution” we got more than one response that the header pictures aren’t loaded in Internet Explorer.

Thank you for your efforts! Your support is great like always.

Cheers

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https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-579 <![CDATA[Reply To: Homepage slider image issues on Windows8, IE10]]> https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-579 Sun, 08 Sep 2013 12:38:11 +0000 IshYoBoy Hi there,

This will definitely be fixed in the one of the next updates.

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

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https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-756 <![CDATA[Reply To: Homepage slider image issues on Windows8, IE10]]> https://support.ishyoboy.com/forums/topic/homepage-slider-image-issues-on-windows8-ie10/#post-756 Sun, 22 Sep 2013 12:00:46 +0000 IshYoBoy Hi guys,

We have updated the problematic plugins and tried to resolve this issue. We have published a new update (Minicorp v1.6) containing these changes. Hopefully one of you could find a few minutes of time to come back to us after the update and confirm the issue’s gone.

As mentioned earlier we were unable to reproduce the error on any of our testing machines, but thanks to your co-operation and feedback we were able to identify the cause and hopefully fix it so that the problem will no longer appear.

Thanks for getting back to this Forum topic in advance.

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

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