Support ForumHTML Confirmation mail don't works – Support Forum

HTML Confirmation mail don't works

ygesit — Fri, 16 Oct 2015 13:37:58 +0000

Hi,
i have a problem with the html confirmation mail.
While in other themes the html structure works well (link: https://dl.dropboxusercontent.com/u/17252926/Schermata%202015-10-16%20alle%2015.37.06.png – Jupiter Theme), always with the plugin CF7, with No8 in the html structure is lost. Both placed in the same providers.
Maybe missing setting?


<html lang='it'>
<head>
    <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>ASQ STS - Conferma richiesta informazioni generali</title>
</head>

<body style='margin: 0px; padding:0px; font-family: Helvetica, Arial, sans-serif; font-weight:100; color:#575656; background-color:#dddddd;'>
<div style='width: 650px; margin:15px auto;'>
<a href='https://www.yges.com" alt="ASQ STS srl - Sito Ufficiale" parent="_blank' ></a>
<p style="font-size: small; margin: 10px auto; text-align: center;">Conferma richiesta di informazioni</p>
<div style='padding: 20px; background-color:white; box-shadow: 0px 0px 26px white'>
<p style="font-size: large; font-weight: 100;">Ciao <strong>[your-name]</strong>,<br />
				  	grazie per averci contattato.</p>
<p>Questa è una mail generata automaticamente dal nostro sistema.<br />
	Presto riceverai nostre notizie nella speranza di esaudire la tua richiesta.
</p>
<p>Per una questione di trasparenza, di seguito riportiamo in dettaglio le informazioni che ci hai trasmesso:</p>
<p><table width="100%">
	<tr>
		<td width="25%">E-mail:</td><td width="75%">[your-email]</td>
	</tr>
	<tr>
	<tr><td></td></tr>
	<tr>
		<td>Servizi:</td><td><strogn>[servizi-aziendali]</strong></td>
	</tr>
	<tr>
		<td>Oggetto:</td><td>[your-subject]</td>
	</tr>
	<tr>
		<td>Messaggio:</td><td>[your-message]</td>
	</tr>
	<tr valign="bottom">
		<td >Iscrizione<br /> alla newsletter:</td><td>[acceptance consenso-newsletter]</td>
	</tr>
</table>

<p>Ti ricordiamo che tutti i dati che ci hai trasmesso sono gestiti da YGES IT e vengono utilizzati esclusivamente secondo quanto previsto dalla nostra Policy sulla Privacy che puoi consultare sul nostro <a href="https://www.yges.com/privacy-e-cookie/" alt="Privacy e Cookie">sito web</a></p>
</p>

<p>Per ogni altra informazione sui nostri servizi torna a visitarci su <a href="https://www.yges.com" alt="YGES TI scarl - Grafica, Legatoria, Servizi all'Impresa, 5 Dimensioni, I Realizzabili">yges.com</a>, saremo lieti di risentirci!
</p>
<p><i>Cordialmente,</i><br />
	Davide Soncin	
</p>

</div>
			<p style='line-height: 150%; text-align:center; font-size:11px;'>© 2015 YGES IT</p>

</div>
</body>
</html>

<head>

<title>ASQ STS - Conferma richiesta informazioni generali</title>

</head>

Conferma richiesta di informazioni

Ciao [your-name],

grazie per averci contattato.

Questa è una mail generata automaticamente dal nostro sistema.

Presto riceverai nostre notizie nella speranza di esaudire la tua richiesta.

Per una questione di trasparenza, di seguito riportiamo in dettaglio le informazioni che ci hai trasmesso:

<tr>

<td width="25%">E-mail:</td><td width="75%">[your-email]</td>

</tr>

<tr>

<tr>

<td>Servizi:</td><td><strogn>[servizi-aziendali]</td>

</tr>

<tr>

<td>Oggetto:</td><td>[your-subject]</td>

</tr>

<tr>

<td>Messaggio:</td><td>[your-message]</td>

</tr>

<td >Iscrizione alla newsletter:</td><td>[acceptance consenso-newsletter]</td>

</tr>

</table>

Ti ricordiamo che tutti i dati che ci hai trasmesso sono gestiti da YGES IT e vengono utilizzati esclusivamente secondo quanto previsto dalla nostra Policy sulla Privacy che puoi consultare sul nostro <a href="https://www.yges.com/privacy-e-cookie/" alt="Privacy e Cookie">sito web</a>

Per ogni altra informazione sui nostri servizi torna a visitarci su <a href="https://www.yges.com" alt="YGES TI scarl - Grafica, Legatoria, Servizi all'Impresa, 5 Dimensioni, I Realizzabili">yges.com</a>, saremo lieti di risentirci!

Cordialmente,

Davide Soncin

</div>

</body>

</html>

Reply To: HTML Confirmation mail don't works

IshYoBoy — Mon, 19 Oct 2015 04:55:56 +0000

Hey Pal,

Do you have the “Use HTML content type” checkbox ticked in the setting of the contact form you’re using?

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

Reply To: HTML Confirmation mail don't works

ygesit — Tue, 20 Oct 2015 12:11:06 +0000

Hi Ish,
yes, i have checked the “Html content type”. I have try all ways… the result is the same.

Reply To: HTML Confirmation mail don't works

IshYoBoy — Wed, 21 Oct 2015 10:01:08 +0000

Hi there,

we’ve tried your code and it’s not working us neither. We definitely suggest to have a look at it and check it for some errors. The best is to use validator, because there is a lot of issues, e.g. ” vs ‘, tag, alt attributes on a tag and many others.

We’ve tested it also on default WordPress theme and it doesn’t work so it’s definitely not NO8 theme related issue.

Please check it and let us know
Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

Reply To: HTML Confirmation mail don't works

ygesit — Wed, 21 Oct 2015 10:21:47 +0000

Thx ISH,
should be the problem into server provider?

Reply To: HTML Confirmation mail don't works

IshYoBoy — Fri, 23 Oct 2015 07:39:08 +0000

Hi there, eventually yes, it is possible that these things are server related. But firstly we would check the code regarding what we wrote in our previous reply.

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

Reply To: HTML Confirmation mail don't works

ygesit — Fri, 23 Oct 2015 13:42:34 +0000

Hi Ish,
i have fixed the problem.
The Addional header (see the link below) field must to do empty and the HTML content works!

link: https://dl.dropboxusercontent.com/u/17252926/Schermata%202015-10-23%20alle%2015.39.06.png

I’m happy
Thx!

Reply To: HTML Confirmation mail don't works

IshYoBoy — Mon, 26 Oct 2015 07:19:21 +0000

We’re glad you fixed your problem and also thanks for providing your solution.

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

Reply To: HTML Confirmation mail don't works

ygesit — Mon, 26 Oct 2015 07:59:41 +0000

Thx to you! Your theme is amazing!

Reply To: HTML Confirmation mail don't works

IshYoBoy — Mon, 26 Oct 2015 08:57:05 +0000

Thanks, man! We really appreciate it after all the hard work!

P.S. We’re just cooking a really nice one, so stay tuned. You might love it as well ;)

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market