Support ForumInstalling theme from Mojo Marketplace – encountered exception – Support Forum https://support.ishyoboy.com/forums/topic/installing-theme-from-mojo-marketplace-encountered-exception/feed/ Mon, 14 Sep 2026 17:13:00 +0200 http://bbpress.org/?v=2.5.12-6148 en-US https://support.ishyoboy.com/forums/topic/installing-theme-from-mojo-marketplace-encountered-exception/#post-2036 <![CDATA[Installing theme from Mojo Marketplace – encountered exception]]> https://support.ishyoboy.com/forums/topic/installing-theme-from-mojo-marketplace-encountered-exception/#post-2036 Sun, 23 Mar 2014 04:02:45 +0000 infradc Just bought this theme at mojo marketplace. When I hit install, it starts installation and after approx 2 mins comes up with exception encountered and stops. Can you please assist with resolution as we are going live on Monday. Greatly appreciated

]]> https://support.ishyoboy.com/forums/topic/installing-theme-from-mojo-marketplace-encountered-exception/#post-2040 <![CDATA[Reply To: Installing theme from Mojo Marketplace – encountered exception]]> https://support.ishyoboy.com/forums/topic/installing-theme-from-mojo-marketplace-encountered-exception/#post-2040 Mon, 24 Mar 2014 06:23:06 +0000 IshYoBoy Hi there,

Sorry but we were not in the office during the weekend.

Hmm.. Not sure what the mentioned problem might be. Isn’t there a more detailed message about the error?

In this case you could try the manual install. We have provided a documentation along with the theme containing “First Steps” section which drives you through all necessary steps to successfully install and activate the theme.

Please download it from your Mojo account and feel free to get back to us in case you face any difficulties.

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

]]> https://support.ishyoboy.com/forums/topic/installing-theme-from-mojo-marketplace-encountered-exception/#post-2047 <![CDATA[Reply To: Installing theme from Mojo Marketplace – encountered exception]]> https://support.ishyoboy.com/forums/topic/installing-theme-from-mojo-marketplace-encountered-exception/#post-2047 Tue, 25 Mar 2014 08:52:14 +0000 infradc All good, ended up manually uploading the zip file

]]> https://support.ishyoboy.com/forums/topic/installing-theme-from-mojo-marketplace-encountered-exception/#post-2050 <![CDATA[Reply To: Installing theme from Mojo Marketplace – encountered exception]]> https://support.ishyoboy.com/forums/topic/installing-theme-from-mojo-marketplace-encountered-exception/#post-2050 Tue, 25 Mar 2014 10:22:40 +0000 IshYoBoy Great. Hope you’ll love the theme!

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

]]>