The worst, most confusing thing is happening right now – my site’s logo is not displaying in Mozilla Firefox. It’s really weird – I went into settings and it wasn’t there, so I re-uploaded, but it’s STILL not there. It’s only Firefox, too, because I see it in IE and Chrome.

Help? Site is https://348.73b.myftpupload.com/

Thank you!

This is strange. We can see the logo without a problem on FireFox. Version 36.0.1. Could you please clear your browser’s cache memory. If using a caching plugin in WordPress then empty all caches and reload the page.

If the problem persists could you please check if there are any errors on page and also check if all page elements are delivered successfully.

Also maybe a good idea would be to remove the image from the website, open it in photoshop and save it again for web. It might have been saved incorrectly. E.g. Saved as PNG format but with incorrect “.jpg” extension.

Please let us know if this helped.

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market