Support ForumPage "jump" when scrolling down in mobile devices – Support Forum https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/feed/ Sat, 04 May 2024 00:28:02 +0200 http://bbpress.org/?v=2.5.12-6148 en-US https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-559 <![CDATA[Page "jump" when scrolling down in mobile devices]]> https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-559 Wed, 04 Sep 2013 20:16:53 +0000 iachia Hi,
I noticed a small problem when viewing my site (and also your demo site) from an iPhone or an iPad.
Basically when you stroll down and stop halfway trough the page the content “jumps” up a bit.
It happens when you scroll down enouth to make the header disappear.
I hope I was able to explain the problem…
Thanks as always!

]]> https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-564 <![CDATA[Reply To: Page "jump" when scrolling down in mobile devices]]> https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-564 Sat, 07 Sep 2013 07:26:48 +0000 IshYoBoy Hey,

Could you please provide the link where it happens?
Does it appear on all pages?

Thanks

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
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]]> https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-568 <![CDATA[Reply To: Page "jump" when scrolling down in mobile devices]]> https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-568 Sat, 07 Sep 2013 08:32:00 +0000 iachia Hi, it happens in all pages where there is enough content to scroll down so that the header disappears.
By looking at it closely it seems to me that on mobile devices (apple at least) when you scroll down the page the logo section disappears (collapse) and as a result the page jumps up.
Note that it does this only the first time you scroll down. If you repeat the operation twice on the same page it won’t do it the second time.

As for the link this is happening also on your demo site on theme forest.
Anyway take a look at my webpage

]]> https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-569 <![CDATA[Reply To: Page "jump" when scrolling down in mobile devices]]> https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-569 Sat, 07 Sep 2013 11:09:38 +0000 IshYoBoy Hi,

Thank you for the detailed explanation. We see the mentioned behavior happens when the Sticky navigation is globally ON, but OFF on mobile devices.

Please check the following Gist and let us know if this fixed your problem.

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
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]]> https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-572 <![CDATA[Reply To: Page "jump" when scrolling down in mobile devices]]> https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-572 Sat, 07 Sep 2013 13:49:38 +0000 iachia Hi, thanks for your reply.
That code didn’t work for me, sorry.
Since I’m no expert maybe you could send me via email the modified file?
Please also note that the page jump in my case happens also with sticky nav turned on for mobile devices.

]]> https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-576 <![CDATA[Reply To: Page "jump" when scrolling down in mobile devices]]> https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-576 Sun, 08 Sep 2013 12:17:35 +0000 IshYoBoy Hi,

Could you please explain more in detail what did not work with the mentioned solution? We tested it on all our machines and it works just fine. We’ve just checked your online page and do not see the code in there. Was the page broken after doing the change resulting in errors?

Did you clear your browser’s cache before testing it? As this is a JavaScript file it is most probably cached within your browser and you need to clear it before seeing the result. Please let us know.

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

]]> https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-581 <![CDATA[Reply To: Page "jump" when scrolling down in mobile devices]]> https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-581 Sun, 08 Sep 2013 13:33:40 +0000 iachia Hi,
the mod doesn’t make any difference. It doesn’t brake the page but it doesn’t cure it either.
After the first test I put back the original file.
Now I just uploaded again the modified file and cleared all caches.
I still see the jump no matter what.
The jump is there with or without sticky nav.
Can you check if I modified the file correctly?

]]> https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-582 <![CDATA[Reply To: Page "jump" when scrolling down in mobile devices]]> https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-582 Sun, 08 Sep 2013 13:39:45 +0000 IshYoBoy Hi,

Still not changed. Seems like you are using a content delivery network (CDN) and the file being provided is still unchanged.

If you are using a plugin for caching/speed etc.. maybe try to refresh its cache as well.

When we view the sourcecode of your live page we get the url to main.js starting with

“https://cdn2… … /js/main.js”

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

]]> https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-583 <![CDATA[Reply To: Page "jump" when scrolling down in mobile devices]]> https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-583 Sun, 08 Sep 2013 13:45:52 +0000 iachia Purged from the cdn…
the jump is gone
but now I don’t have any menu in mobile and also the back to top arrow disappeared.
edit 2: menu is broken also in desktop view: I can’t access subpages
what’s wrong?

]]> https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-586 <![CDATA[Reply To: Page "jump" when scrolling down in mobile devices]]> https://support.ishyoboy.com/forums/topic/page-jump-when-scrolling-down-in-mobile-devices/#post-586 Sun, 08 Sep 2013 14:06:05 +0000 IshYoBoy Hi,

You are missing one closing bracket “}” between line 345 and 346.
There should be 4 but you currently have just 3.

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

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