Support ForumProblem with Text edit using Visual Composer – Support Forum https://support.ishyoboy.com/forums/topic/problem-with-text-edit-using-visual-composer/feed Sat, 21 Dec 2024 15:46:05 +0200 http://bbpress.org/?v=2.5.12-6148 en-US https://support.ishyoboy.com/forums/topic/problem-with-text-edit-using-visual-composer/#post-3659 <![CDATA[Problem with Text edit using Visual Composer]]> https://support.ishyoboy.com/forums/topic/problem-with-text-edit-using-visual-composer/#post-3659 Thu, 17 Jul 2014 07:09:41 +0000 phantom8299 Hi, I’ve been having this problem since I started using Boldial WP. I hope you can help me with this. I have imported the demo data of Boldial, followed every steps that are written on the Boldial documentations. As a result, all works well. Except for one thing only.. I can’t edit the text (The Headline, or any kind of text) using the Visual Composer. The moment I click edit, a small new white window will appear and it says loading with the circle symbol that kept circling (with the word loading… written on the right of the circle symbol), along with two options which are save, and cancel.
The loading process is endless and is never ending. I’ve waited for more than 20 minutes till I gave up and cancelled it.
There’re no problems when I tries to edit images / others using visual composer. Only the text editing problems persist. I can to edit the text using the wordpress editor instead, but I really need to use visual composer to edit it.

I tried everything to solve this problem, I even installed WordPress from scratch, and directly imported your themes, and plugins as you instructed in Boldial documentary. Did that 5 times, since yesterday until now that I’ve decided to write this.
I’m using the latest version 1.5 of Bordial WP btw.
Could you please have a look and help to fix it?

Thank you.

]]> https://support.ishyoboy.com/forums/topic/problem-with-text-edit-using-visual-composer/#post-3660 <![CDATA[Reply To: Problem with Text edit using Visual Composer]]> https://support.ishyoboy.com/forums/topic/problem-with-text-edit-using-visual-composer/#post-3660 Thu, 17 Jul 2014 09:06:26 +0000 IshYoBoy Hi phantom8299,

First of all welcome to our forum although you reason to visit is as you explained. We’re very sorry to hear you’re facing such a nasty issue.

No other users have reported such behavior so far so we suspect a server problem in connection with ajax.

Could you please create a username for us. Please make sure you select Administrator rights and register it using the e-mail hello@ishyoboy.com. Also make sure to tick the box to send the password automatically to that e-mail.

We can then log in and inspect what might the cause of the problem be.

In the meantime please check the PHP Errors Log of your hosting to see if any php errors occurred and also please set the WP_DEBUG to true temporarily until we find a solution. https://codex.wordpress.org/WP_DEBUG

In any case don’t worry ;) We’ll nail that one!
Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

]]> https://support.ishyoboy.com/forums/topic/problem-with-text-edit-using-visual-composer/#post-3661 <![CDATA[Reply To: Problem with Text edit using Visual Composer]]> https://support.ishyoboy.com/forums/topic/problem-with-text-edit-using-visual-composer/#post-3661 Thu, 17 Jul 2014 11:16:47 +0000 phantom8299 That’s good to hear, thank you.
I have just registered the user with administrator rights using the email hello@ishyoboy.com, and ticked the box.
Also have set the WP_DEBUG to true.
Hope it will go well.
Thanks again!

]]> https://support.ishyoboy.com/forums/topic/problem-with-text-edit-using-visual-composer/#post-3668 <![CDATA[Reply To: Problem with Text edit using Visual Composer]]> https://support.ishyoboy.com/forums/topic/problem-with-text-edit-using-visual-composer/#post-3668 Thu, 17 Jul 2014 15:17:08 +0000 IshYoBoy Hey,

As we expected. The Ajax response from the server is Internal Server Error 500.
What does the PHP ERROR LOG say?

Also try contacting the Hosting Provider’s Support Team to see if they could also identify the problem from their side.

In any case The PHP Error Logs can help us move further.

P.S. Does it also happen on an English WordPress Installation?

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

]]> https://support.ishyoboy.com/forums/topic/problem-with-text-edit-using-visual-composer/#post-3672 <![CDATA[Reply To: Problem with Text edit using Visual Composer]]> https://support.ishyoboy.com/forums/topic/problem-with-text-edit-using-visual-composer/#post-3672 Fri, 18 Jul 2014 04:17:21 +0000 phantom8299 Thank you for your quick reply, it seems that the error may be from the hosting side.
When I changed from Plesk to CPanel, the problems gone. And all is going smoothly even when I’m not using the English version of WordPress.
Thank you for helping! :)

Cheers

]]> https://support.ishyoboy.com/forums/topic/problem-with-text-edit-using-visual-composer/#post-3679 <![CDATA[Reply To: Problem with Text edit using Visual Composer]]> https://support.ishyoboy.com/forums/topic/problem-with-text-edit-using-visual-composer/#post-3679 Fri, 18 Jul 2014 09:12:52 +0000 IshYoBoy You’re welcome, we hope you (your hosting) will be able to solve the issues.

Cheers and have a nice weekend

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

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