Support ForumStrange admin display after update – Support Forum https://support.ishyoboy.com/forums/topic/strange-admin-display-after-update/feed/ Sun, 05 May 2024 12:28:46 +0200 http://bbpress.org/?v=2.5.12-6148 en-US https://support.ishyoboy.com/forums/topic/strange-admin-display-after-update/#post-5604 <![CDATA[Strange admin display after update]]> https://support.ishyoboy.com/forums/topic/strange-admin-display-after-update/#post-5604 Fri, 21 Nov 2014 18:57:44 +0000 OlalaWeb Hi, I’ve just updated to the new version of Boldial

I’ve had to reinstall the Theme Asset plugin because it was giving me an error with VCBakery Class.

Now, WP is loaded correctly but I have a very strange interface when switching to Page Builder

I have a screenshot to show you but don’t know where I can send it to you…

]]> https://support.ishyoboy.com/forums/topic/strange-admin-display-after-update/#post-5605 <![CDATA[Reply To: Strange admin display after update]]> https://support.ishyoboy.com/forums/topic/strange-admin-display-after-update/#post-5605 Fri, 21 Nov 2014 19:00:21 +0000 OlalaWeb That was the fatal error:
Fatal error: Call to undefined method WPBakeryVisualComposer::getInstance() in /home/mywebsite/public_html/wp-content/plugins/ishyoboy-boldial-assets/ishyoboy-shortcodes/ishyoboy-shortcodes.php on line 1121

Here’s the screenshot of the new admin look: https://ola.li/ErrorWithVC

]]> https://support.ishyoboy.com/forums/topic/strange-admin-display-after-update/#post-5625 <![CDATA[Reply To: Strange admin display after update]]> https://support.ishyoboy.com/forums/topic/strange-admin-display-after-update/#post-5625 Mon, 24 Nov 2014 07:22:39 +0000 IshYoBoy Hey Matt,

Have you followed each step of the “Update Instructions” in the documentation? The whole process of update is documented step by step.

Both the theme and the plugin needed update because the theme now uses the latest VC 4.3.4 and the previous way of loading does not work anymore as the VC way of integration was re-built.

The last step is re-save of all theme options and clearing the browser’s cache memory. The latter should fix the strange admin view. Could you please confirm?

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

]]> https://support.ishyoboy.com/forums/topic/strange-admin-display-after-update/#post-5642 <![CDATA[Reply To: Strange admin display after update]]> https://support.ishyoboy.com/forums/topic/strange-admin-display-after-update/#post-5642 Mon, 24 Nov 2014 08:21:51 +0000 OlalaWeb Hi,

Sorry I could not answer earlier.

I confirm that everything’s working OK after clearing the browser’s cache and reupload backup theme options.

Congratulations for this update.
The new embed VC version is way faster ;)

Thank you for your answer

]]> https://support.ishyoboy.com/forums/topic/strange-admin-display-after-update/#post-5645 <![CDATA[Reply To: Strange admin display after update]]> https://support.ishyoboy.com/forums/topic/strange-admin-display-after-update/#post-5645 Mon, 24 Nov 2014 08:24:59 +0000 IshYoBoy Hey Matt,

Thank you very much! Very happy to hear that. Yes, the speed and user-experience were really improved! ;)

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

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