Support ForumUnable to edit Image or other elements after theme update – Support Forum https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/feed/ Sun, 28 Apr 2024 10:14:08 +0200 http://bbpress.org/?v=2.5.12-6148 en-US https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-11851 <![CDATA[Unable to edit Image or other elements after theme update]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-11851 Sun, 28 Feb 2016 00:33:44 +0000 ryanparadise I just did the new update. I’m trying to changeout he images on the home page. I put in you developer presets. Before when I clicked on an image to edit it, an image box would come up to change the image. Now everything I click on comes up in a row box which will not let me edit the image. It’s doing the row box not just for images but other things I need to edit as well.

Any ideas on how to fix this or change my images?

Thanks – Ryan

]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-11852 <![CDATA[Reply To: Unable to edit Image or other elements after theme update]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-11852 Sun, 28 Feb 2016 02:59:11 +0000 ryanparadise I also just noticed, I’m not able to edit most things I insert into the homepage.
When I go back to edit it will come up as a row.

]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-11858 <![CDATA[Reply To: Unable to edit Image or other elements after theme update]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-11858 Sun, 28 Feb 2016 09:19:05 +0000 IshYoBoy Hey,

Make sure both your Theme and IshYoBoy assets plugin are updated to their latest version. In this case they should both be v1.1

Please open the latest documentation and follow the update instructions.

Once done, please clear your browser’s cache memory to re-load the latest scripts and styles. All will work like charm afterwards.

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-11863 <![CDATA[Reply To: Unable to edit Image or other elements after theme update]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-11863 Sun, 28 Feb 2016 19:29:08 +0000 ryanparadise I’m using 1.0.IshYoBoy assets plugin.
When I try to update IshYoBoy assets plugin 1.1 nothing happens. It will note update.
I click on the link to update and nothing happens.

Any ideas on how to get it to update?

]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-11866 <![CDATA[Reply To: Unable to edit Image or other elements after theme update]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-11866 Mon, 29 Feb 2016 06:32:37 +0000 IshYoBoy Hey,

This is strange. In this case please de-activate and remove(delete) the plugin completely. You can then navigate to “Appearance -> Install Plugins” and install the pre-packaged version of the plugin which in case of theme v1.1 will also be v1.1.

This step is described in the Documentation file you got along with the last v1.1 of your theme. Please read the update instructions.

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-12997 <![CDATA[Reply To: Unable to edit Image or other elements after theme update]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-12997 Wed, 18 May 2016 14:39:21 +0000 infografiadelacruz Hi.
I´m having the same trouble from the beginning.
When I try to edit box element, it automatic scrolls up and don´t let me change its features
IshYoBoy pluging is actualized at v1.1
What’s wrong with this theme?
Please, help…

]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-12999 <![CDATA[Reply To: Unable to edit Image or other elements after theme update]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-12999 Wed, 18 May 2016 17:06:06 +0000 IshYoBoy Hi,

Could you please create an admin account for us to log-in and have a look? Please provide the credentials in a “private reply” so only we can see them.

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-13000 <![CDATA[Reply To: Unable to edit Image or other elements after theme update]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-13000 Wed, 18 May 2016 17:52:06 +0000 ryanparadise https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-13001 <![CDATA[Reply To: Unable to edit Image or other elements after theme update]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-13001 Wed, 18 May 2016 18:12:05 +0000 infografiadelacruz https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-13003 <![CDATA[Reply To: Unable to edit Image or other elements after theme update]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-image-or-other-elements-after-theme-update/#post-13003 Wed, 18 May 2016 21:30:14 +0000 IshYoBoy Hi infografiadelacruz,

We tried to fix the problem.

Could you please clear your browser’s cache memory and check if everything works as expected?

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

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