Support ForumUnable to edit page elements after theme update – Support Forum https://support.ishyoboy.com/forums/topic/unable-to-edit-page-elements-after-theme-update/feed Wed, 14 May 2025 10:53:27 +0200 http://bbpress.org/?v=2.5.12-6148 en-US https://support.ishyoboy.com/forums/topic/unable-to-edit-page-elements-after-theme-update/#post-11707 <![CDATA[Unable to edit page elements after theme update]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-page-elements-after-theme-update/#post-11707 Wed, 17 Feb 2016 18:12:44 +0000 salvomaniglio987 Good evening,

I did download and install the new version but it seems not working on my website. It does not recognize any elements on my page. i.e. If I click on an image or text block instead being able to edit the element, it open the ‘edit row’ window.

Could you please help me with that?

Many thanks,

Salvo

]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-page-elements-after-theme-update/#post-11708 <![CDATA[Reply To: Unable to edit page elements after theme update]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-page-elements-after-theme-update/#post-11708 Wed, 17 Feb 2016 19:20:17 +0000 IshYoBoy Sure thing pal,

Please make sure you have both Boldial Theme and IshYoBoy Boldial assets plugin of the same version – v2.3 – The both need to be up to date in order everything to work seamlessly.

Once done please clear your browser’s cache memory so that when editing a page newest JavaScripts will be loaded. Once done all will work like charm.

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-page-elements-after-theme-update/#post-11726 <![CDATA[Reply To: Unable to edit page elements after theme update]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-page-elements-after-theme-update/#post-11726 Thu, 18 Feb 2016 10:09:47 +0000 salvomaniglio987 Good morning,

Thank you very much for your prompt reply.

So, as soon as I will re-install Boldial 2.3 I should be able to update the plugin as well, is that correct?

Thank you so much for your support!

Salvo

]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-page-elements-after-theme-update/#post-11729 <![CDATA[Reply To: Unable to edit page elements after theme update]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-page-elements-after-theme-update/#post-11729 Thu, 18 Feb 2016 11:56:27 +0000 IshYoBoy Hey

if they both the plugin and the theme are v2.3 there is no need to re-install them.

Please follow the update instructions in the Documentation file which you can get with the latest theme version from theme forest. All is described step by step in there.

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-page-elements-after-theme-update/#post-11730 <![CDATA[Reply To: Unable to edit page elements after theme update]]> https://support.ishyoboy.com/forums/topic/unable-to-edit-page-elements-after-theme-update/#post-11730 Thu, 18 Feb 2016 11:56:29 +0000 IshYoBoy Hey

if they both the plugin and the theme are v2.3 there is no need to re-install them.

Please follow the update instructions in the Documentation file which you can get with the latest theme version from theme forest. All is described step by step in there.

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
Themeforest | MojoMarketplace | Creative Market

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