Support ForumUpload causing internal server error – Support Forum

Upload causing internal server error

mitzirice — Mon, 10 Aug 2015 20:44:37 +0000

I just purchased this theme and was excited to use it for my photography. When I did the install, I get a nasty little INTERNAL SERVER ERROR message. I have followed the steps both via the zip upload and then the removal of all uploaded files (both the main and the child theme) and the FTP upload with the same result. I have never had issues with uploading themes before, so I am not sure exactly what is causing the problem. PLEASE HELP…because well $60.00 is a lot of money for a theme I won’t be able to use. I really hope you can assist with this problem cause this theme demo looks perfect for what I need.

Regards,
Mitzi

Reply To: Upload causing internal server error

mitzirice — Mon, 10 Aug 2015 22:07:26 +0000

Disregard, apparently it was a conflict with an active plugin

Reply To: Upload causing internal server error

IshYoBoy — Tue, 11 Aug 2015 05:10:48 +0000

Hi mitzirice,

welcome to the Forum and mainly to the Kopy family :)
We’re glad you solved your problem.
In other case we are here to help you.

Cheers

A 5 star rating is always a great motivation for us if you are happy with our theme or support!
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