Support ForumWebsite crashes on iPads – Support Forum https://support.ishyoboy.com/forums/topic/website-crashes-on-ipads/feed/ Thu, 02 May 2024 23:25:19 +0200 http://bbpress.org/?v=2.5.12-6148 en-US https://support.ishyoboy.com/forums/topic/website-crashes-on-ipads/#post-623 <![CDATA[Website crashes on iPads]]> https://support.ishyoboy.com/forums/topic/website-crashes-on-ipads/#post-623 Fri, 13 Sep 2013 10:15:29 +0000 De Jongens van de TU Hi there,

We have reports from multiple users of a client’s site that the Minicorp theme is crashing on their iPad.
It happens at random intervals and pages, which makes it very hard to research.
Seemingly it happens more in portrait mode than in landscape mode.

The website hangs shortly, stops working and Chrome/Safari closes itself.
When re-opening the browser, the website is still there and works normally, but it opens not necessarily on the last visited page.

Our client’s site is https://ovvia.nl/.
Is this something you recognize/have experienced before?
Where in the code can I start troubleshooting this problem?
Can it be the slider crashing the website?

Thanks in advance,

Jelmer
Chief Developer at De Jongens van de TU

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https://support.ishyoboy.com/forums/topic/website-crashes-on-ipads/#post-635 <![CDATA[Reply To: Website crashes on iPads]]> https://support.ishyoboy.com/forums/topic/website-crashes-on-ipads/#post-635 Mon, 16 Sep 2013 07:09:01 +0000 IshYoBoy Hey Jelmer,

Sorry for getting back to you just now but we were gone for a prolonged weekend as it was time for a break.

This is definitely something new as we’ve made various tests on many devices but iPads and iPhones got a lot of attention.

We suspect the problem to be the Revolution Slider. We see it is used on almost every page (even if just displaying only one image). Could you please test and confirm the problem is appearing on pages without the slider as well? We were unable to reproduce the problem on our testing device.

Cheers

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