Import of demo data fails

  • Resolved
    Posted in: Kopy WP  

  • Member
    May 28, 2018 at 3:38 am #16620

    I just installed the Kopy theme into a staging/test version of my website. After installing all the required plugins, I went to Appearance–>Theme Options–>Demo Data Import. I kick off the import and it spins for a minute or so, and then I get the following:

    Import Error!
    An error occurred during the import process.

    It appears that the media got imported because I see some of the sample images/icons. However, there are no new pages/posts on the site.

    If it makes a difference, this site already has content – it is a full backup of my current production site including themes, plugins, media, comments, posts, etc.

    In order to help you investigate this, I am creating an admin ID for you and will send you login details in a private message. Thank you.

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